Privacy Policy

SECTION 1 – WHO WE ARE

NoCry OÜ (Laasiku, Pähkla küla Saaremaa vald Saare maakond 93823)  is an online Internet retail shop, which specialises in selling various work equipment such as working gloves, kneepads, safety glasses and other work gear. We provide an Internet online shop, from which customers can choose between our range of products and can order them online. We also provide shipping and delivery service for our clients via Amazon (Fulfilled by Amazon).

SECTION 2 – WHAT INFORMATION DO WE GATHER?

We receive and store any information that you give us regarding the products you pruchase from our online shop. We collect personal inforrmation you provide us such as your name, (shipping) address and other shipping information, e-mail address, phone number. If you register yourself as a user on our webpage, we further gather information regarding the user registration, such as a username, e-mail address, password. This information is gathered for user registration and/or shopping delivery purposes only. The invoice information will be stored for up to 7 years from the time of issuing the invoice.

SECTION 3 – COOKIES

Cookies are files created by the webpages you visit. They make your online experience easier by saving browsing information and help us identify you. With cookies our site can keep you signed in, remeber your site preferences and give you locally relevant content.

There are two types of cookies:

First-party cookies – this type of cookie either originates from or is sent to the website you are currently viewing. These types of cookies are used to store your information, such as your site preferances.

Third-party-cookies – this type of cookie is set by a website other that you are currently on. These types of cookies are used to recognize your specific browser or remembering information specific to your browser, were you ever to return to the same site.

We use cookies to identify and rember you and your preferences. Cookies are used to make your shopping experience more comfortable and easier. We also use cookies for ReTargeting via Google and Facebook. We ask for a relevant consent from you to agree that our website uses cookies. Our website does not ask permission for the use of specific cookies which are fundamental for the content of our website to be projected to your computer. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

We also use some first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website.

SECTION 4 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address email address, shipping information, telephone number.. We gather and entail this information strictly for shopping and delivery purposes only. All the information we gather is secure and is protected by a relevant firewall.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 5 – CONSENT

Q: How do you get my consent?

A: We ask you to provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase. If you agree to our privacy terms, then you have given your consent for us to collecting and using this information strictly for shopping and shipping purposes only

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no on our website.

Q: Who is the person responsible for using my information?

A: The person within NoCry responsible for the collection and use of your personal information is our Privacy Compliance Officer Raino Raasuke, e-mail address raino@nocry.co.uk.

Q: How do I withdraw my consent?

A: If after you have given your consent for us to use the personal information that you have provided us , you change your mind, you may, at any time, withdraw your consent for us to use the information that you have provided us, for us to contact you, for the continued collection of information, disclosure of your information, , by contacting us at raino@nocry.co.uk or mailing us at:

NoCry OÜ
Laasiku Pähkli küla
Saaremaa vald
Saare maakond 92823

SECTION 6  – DISCLOSURE

We may disclose your personal information only if we are required by law to do so.

SECTION 7 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit/debit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 8  – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their respective privacy statements.

SECTION 9  – SECURITY

To protect your personal information, we take reasonable precautions and follow al all the relevant laws and industry best practices to make sure it is not, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 10  – AGE OF CONSENT

By using this site, you confirm that you are at least the age of maturity in your state or province of residence, or that you are the age of  maturity in your state or province of residence and that you are fully and legally entitled to purchase items from our shop.

SECTION 11  – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, including when required to do so by law, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under which circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We shall notify you of any changes in the ownership and/or the privacy terms of the new owner immediately.

SECTION 12 – QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have collected  about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at raino@nocry.co.uk or by mail at

NoCry OÜ
Laasiku Pähkli küla
Saaremaa vald
Saare maakond 92823

SECTION 13 – GOOGLE ANALYTICS & DISPLAY ADVERTISING

Google Analytics is a web analytics tool that helps us understand how people use our website.

We use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website.

This website uses Display Advertising and Remarketing with Google Analytics to advertise online. It means that third-party vendors, including Google, show our ads on sites across the Internet.

You are provided with an option to confirm whether you allow the use of of Google Analytics without affecting how you visit our site. To learn more about how and which data is used in Google Analytics, visit their Data Privacy & Security page.

SECTION 14 – HOTJAR

Hotjar is a service that analyzes the online behaviour and voice of website users. They do this by combining both analysis tools and feedback tools. Hotjar gives the owners and operators of a Hotjar Enabled Site the ‘big picture’ of how to improve the end user’s experience and performance of the Hotjar Enabled Site.

The Analysis tools allows us to measure and observe Your behaviour (what You do) while the Feedback tools allow us to hear what You have to say (Voice of User / Customer).

To learn more about how your data is used in HotJar, visit their Data Privacy & Security page.

Your consent status

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